G-Force Auto Gates – Privacy Policy

At G-Force Auto Gates, we value your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant Victorian laws.

This policy explains what information we collect, how we use it, and your rights.

1. Who We Are

Our website address is: https://gforceautogates.com.au.

2. Information We Collect

We may collect the following information:

  • Personal details such as your name, address, phone number, and email when you place an order or contact us.

  • Payment details for order processing.

  • Website usage data such as IP address, browser type, and traffic patterns.

  • Data you provide when interacting with our website, such as comments, uploaded media, or account registration.

3. Comments

When visitors leave comments on our site, we collect:

  • Data entered into the comments form,

  • The visitor’s IP address and browser user agent string (to assist with spam detection).

An anonymised string created from your email (a hash) may be sent to the Gravatar service to check if you use it. Their privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible publicly with your comment.

4. Media

If you upload images to our site, you should avoid including EXIF GPS location data. Visitors may download and extract such information from images.

5. Cookies

Our site uses cookies to enhance your experience. For example:

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies (for your convenience). These last one year.

  • A temporary cookie is set on the login page to check if your browser accepts cookies (deleted when you close your browser).

  • Login cookies last two days; screen option cookies last one year. Selecting “Remember Me” extends login to two weeks.

  • If you log out, login cookies are removed.

  • Editing or publishing an article saves an additional cookie (post ID only), expiring after one day.

You can disable cookies in your browser, but this may affect functionality.

6. Embedded Content

Articles may include embedded content (e.g. videos, images, or other media). Embedded content from third-party sites behaves as though you visited those sites directly. These websites may collect data, use cookies, and track your interaction with embedded content.

7. How We Use Your Information

We use your information to:

  • Process and deliver orders,

  • Communicate with you about purchases, enquiries, or support,

  • Improve our website and customer service,

  • Comply with legal obligations.

8. Who We Share Your Data With

We may share limited information with:

  • Couriers and logistics providers (for delivery),

  • Payment providers (for secure transactions),

  • Government authorities if required by law.

If you request a password reset, your IP address will be included in the reset email.

We do not sell or trade your personal data.

9. How Long We Retain Your Data

  • Comments and metadata are kept indefinitely (to recognise and approve future comments automatically).

  • Registered users (if applicable): we store the personal information provided in their user profile. Users may view, edit, or delete their information at any time (except usernames). Website administrators can also access and edit this information.

10. Your Rights

You may:

  • Request an exported file of the personal data we hold about you,

  • Request that we erase your personal data, except where we are legally required to retain it.

To exercise these rights, contact us at support@gforceautogates.com.au.

11. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

12. Data Security

We take reasonable steps to protect your personal information from misuse, interference, and unauthorised access.

13. Contact Us

For questions or privacy requests:

Email: support@gforceautogates.com.au
Address: 1/222 Cooper Street, Epping VIC 3076